Contact us

Have questions about this website or want to learn more about Canadian flood insurance? There are a number of options available to you to contact Square One, all conveniently listed below.

Phone

Whether you’d like to get a quote, make a change to your policy, or report a claim, please call our toll-free number:

1.855.331.6933

Or if you prefer, call one of our local numbers.

Our sales and service team is available from 6:30 am to 6:30 pm (PT), Monday through Saturday. And, our emergency claims team is available 24-hour a day.

Mail

Our head office is located at, and our mailing address is:

Square One Insurance Services Inc.
Suite 1218, PO Box 11600
650 West Georgia Street
Vancouver, British Columbia V6B 4N8

While we have regional offices, we request that you direct all mail to our head office address listed above.

Fax

It might seem a little old fashioned, but fax is still an effective way to share or request documents. So, feel free to fax us at the number below. Of course, you’re also welcome to scan any documents you may have and email them to us.

1.855.331.6935

Email

Please send your emails to the address listed below. You have our commitment that we will respond to them by the next business day. If you’re looking to email a member of the Square One team, please see the company directory below.

Email Customer Support