Contact us

Have questions about this website or want to learn more about Canadian flood insurance? There are a number of options available to you to contact Square One, all conveniently listed below.


Whether you’d like to get a quote, make a change to your policy, or report a claim, please call our toll-free number:


Our sales and service team is available from 5:00 am to 6:30 pm (PT), Monday through Saturday. And, our emergency claims team is available 24-hour a day.


Our head office is located at, and our mailing address is:

Square One Insurance Services
Suite 1410
650 West Georgia Street
Vancouver, British Columbia V6B 4N8


It might seem a little old fashioned, but fax is still an effective way to share or request documents. So, feel free to fax us at the number below. Of course, you’re also welcome to scan any documents you may have and email them to us.



Please send your emails to the address listed below. You have our commitment that we will respond to them by the next business day. If you’re looking to email a member of the Square One team, please see the company directory below.

Email us